The course materials are base on official ITIL 3 guidance and many years of experience of our trainers. Course materials enable preparation of the participant to pass the exam. The materials are in English language.
70% (28 out of 40 possible points) pass the exam.
All requirements are met in the training room, such as:
Before starting the training, the participant must complete and sign a health questionnaire on the day it begins.
The main online training platform we use is MS Teams. We can also conduct training on the Zoom and Webex platforms on special request.
During the training, we also use tools such as Miro (for participants to work together), Quizzes (Easy LMS platform) and work in subgroups.
5 days before the training, the participant receives an invitation with access to the training materials in electronic version and a link to the platform on which the meeting will take place.
Practical knowledge that will help you and your team grow.
An international certificate recognized all over the world.
Meet participant during a training s with similar challenges.
Meeting people who may have ready solutions to your problems.
Global Transformation/Change Lead
Major Incident Manager