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Administratorem danych osobowych jest Conlea sp z o.o. z siedzibą w Gdańsku, przy ul. Lęborska 3B, 80-386 Gdańsk.
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oraz krajowymi przepisami o ochronie danych osobowych. Więcej informacji na ten temat znajdziesz tutaj

infolinia: 58 73 27 108
Cena
?
4800 PLN
Cena egzaminu
?
1200 PLN
Czas trwania
?
5 dni
Poziom
Expert
Punkty
n/a
Języki
?
PL, EN
EN

This five–day course prepares you for the exam leading to the ITIL 4 designation: ITIL Managing Professional.

We are happy to announce a 30% discount on ITIL 4 MPT for exam taken until 31 December 2019! Final cost of the exam: 840 PLN net. 

The ITIL 4 Managing Professional Transition module is designed to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam.

The transition module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.

  • ITIL 4 Specialist Create,
  • ITIL 4 Deliver and Support
  • ITIL 4 Specialist Drive Stakeholder Value
  • ITIL 4 Specialist High Velocity IT
  • ITIL 4 Strategist Direct Plan and Improve.

The course will also provide an introduction and cover the key concepts found in ITIL 4 Foundation.

 ITIL 4 Managing Professional Transition training remains subject to accreditation by PeopleCert. The ITIL 4 Managing Professional transition module is due to launch on 3 October 2019.

Dla kogo:

The target audience for ITIL 4 Managing Professional Transition qualification is:

  • ITSM Managers and aspiring ITSM Managers
  • Existing ITIL qualification holders wishing to update their knowledge

Cele i korzyści

After successful completion of the ITIL 4 Managing Professional Transition course, students will:

  • Understand the key concepts of service management, describe the key concepts of creating value with services and service relationships
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect and how this supports value streams
  • Know the purpose and key terms of 18 ITIL practices
  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL. Guiding Principles and other fundamental concepts for delivering high velocity IT.
  • Understand how customer journeys are designed.

Wymagania wstępne:

To take the transition module, all candidates must be at Expert level or have a minimum of 17 v3 credits. Candidates can continue to collect their v3 Intermediate or Practitioner credits to enable them to be eligible to take the transition module when it is launched.

Metody szkoleniowe

Kliknij aby dowiedzieć się więcej na temat metody:

Miejsce Data Cena Język Metoda
Gdańsk 14-18.10.2019 4800 PLN szkolenie tradycyjne
Kraków 14-18.10.2019 4800 PLN szkolenie tradycyjne
Warszawa 14-18.10.2019 4800 PLN szkolenie tradycyjne

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Program

 

Organizacja

  • Preferowana sala z ustawieniem w podkowę, rzutnik, tablica, flipchart
  • Maksymalna liczba uczestników: 16
  • Szkolenie trwa od 9:00 do 17:00 każdego dnia
  • Istnieje możliwość zorganizowania sesji egzaminacyjnej pod koniec piątego dnia szkolenia. 

Materiały szkoleniowe

Wymagania Forma Liczba pytań Próg
zdawalności
Język Czas trwania
17 PDU papierowa / online 40 70%   90 min.

Additional information:

  • NOTE: Candidates taking the exam in a language that is not their native or working language may be awarded 25% extra time, i.e. 113 minutes in total.
  • Materials permitted: This is a ‘closed book’ examination. No materials other than the examination materials are permitted.
  • Prerequisites: The candidate must have the ITIL Expert certification or have 17 credits under the ITIL Credit scheme. In addition, the candidate must have attended an accredited training course for this module (the recommended duration for this training is 30 hours including the examination).
  • All 40 questions are Objective Test Questions (OTQs), which present four options from which one option is selected. Distractors (wrong answers) are options that candidates with incomplete knowledge or skill would be likely to choose. These are generally plausible responses relating to the syllabus area being examined. Question styles used within this type are: ‘standard’, ‘list’ (2 correct items), and, exceptionally, ‘negative’ standard OTQ.

 

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