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Consulting
- Internal IT departments of commercial companies
- Internal IT departmends within public administration
- Complanies specialized in providing IT services to external Customers
- IT Outsourcers
IT Services
ITSM Assessment
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Learn moreIT Service Management
aligning IT organization and processess with Customer needs and optimizing resources utilization
Stages of the project
Scope of our service always depends on customer capabilities, resources and overall maturity. We can distinguish 3 phases of our support. We do the first assessment to define the improvement strategy, we can design the new solution and eventually we can support you in implementation phase.
Assessment
- Setting the baseline, a starting point for the project
- Agreeing on overall vision and high-level goals
- Getting the buy-in and commitment
Design and Plan
- Defining the goal and scope of single initiative
- Agreeing requirements for new solution
- Designing the new solution
- Preparing necessary documentation
Implementation
- Implementing tools
- Preparing implementation and communication plans
- Conducting training sessions
- Testing and improving new solution
Level of engagement
Our engagement is also flexible. We understand that its level depends on individual needs. Therefore you can choose if you need just guidance, more significant support, or maybe give us full responsibility.
Guide and Recommend
Facilitate and Support
Full Responsibility
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