Hotline: 58 73 27 108
Consulting
- Internal IT departments of commercial companies
- Internal IT departmends within public administration
- Complanies specialized in providing IT services to external Customers
- IT Outsourcers
IT Services
ITSM Assessment
Learn moreService Level Management
Learn moreService Operation
Learn moreITSM tool selection
Learn moreIT Service Management
aligning IT organization and processess with Customer needs and optimizing resources utilization
Stages of the project
Scope of our service always depends on customer capabilities, resources and overall maturity. We can distinguish 3 phases of our support. We do the first assessment to define the improvement strategy, we can design the new solution and eventually we can support you in implementation phase.
Assessment
- Setting the baseline, a starting point for the project
- Agreeing on overall vision and high-level goals
- Getting the buy-in and commitment
Design and Plan
- Defining the goal and scope of single initiative
- Agreeing requirements for new solution
- Designing the new solution
- Preparing necessary documentation
Implementation
- Implementing tools
- Preparing implementation and communication plans
- Conducting training sessions
- Testing and improving new solution
Level of engagement
Our engagement is also flexible. We understand that its level depends on individual needs. Therefore you can choose if you need just guidance, more significant support, or maybe give us full responsibility.
Guide and Recommend
Facilitate and Support
Full Responsibility
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ITIL®, PRINCE2®, PRINCE2 Agile®, M_o_R® and RESILIA™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.
The APMG international Change Management and Swirl Device logo is a trade mark of the APMG Group Ltd. Use of this trade mark on this website has been authorised solely for marketing purposes. All rights reserved
AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.