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Our Consulting Services

  • Internal IT departments of commercial companies
  • Internal IT departmends within public administration
  • Complanies specialized in providing IT services to external Customers
  • IT Outsourcers

IT Services

ITSM Assessment

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Service Level Management

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Service Operation

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ITSM tool selection

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IT Service Management

aligning IT organization and processess with Customer needs and optimizing resources utilization

Stages of the project

Scope of our service always depends on customer capabilities, resources and overall maturity. We can distinguish 3 phases of our support. We do the first assessment to define the improvement strategy, we can design the new solution and eventually we can support you in implementation phase.

Assessment

  • Setting the baseline, a starting point for the project
  • Agreeing on overall vision and high-level goals
  • Getting the buy-in and commitment
 

Design and Plan

  • Defining the goal and scope of single initiative
  • Agreeing requirements for new solution
  • Designing the new solution
  • Preparing necessary documentation
 

Implementation

  • Implementing tools
  • Preparing implementation and communication plans
  • Conducting training sessions
  • Testing and improving new solution

Level of engagement 

Our engagement is also flexible. We understand that its level depends on individual needs. Therefore you can choose if you need just guidance, more significant support, or maybe give us full responsibility.

Guide and Recommend

Facilitate and Support

Full Responsibility

PMI®, PMBOK®, PMP®, CAPM® are registered trade marks of Project Management Institute, Inc.